Routine Maintenance Using Mac HelpMate
2010 | March | 30 | 04:33 PM mountain time
SUMMARY
Take care of your Macintosh, and it will take care of you. This blog outlines how to run your own diagnostics and repairs on your Macintosh using Mac HelpMate and AppleJack.
Original post 2/26/2009. Updated 3/30/2010.
BACKGROUNDThe data stored on your hard drive is vulnerable to magnetic fields, power fluctuations, oxidation, solar flares, cosmic rays, static electrical charge on your own body, and probably karma. It is not a matter of
if your drive will become corrupted, but
when and
how often.
Minor problems can become major disasters given enough time - often measured in seconds, but more typically in days. So it is wise to perform regular maintenance on your Macintosh. Fortunately, there are several free tools that can help with this. One of our favorites is Mac HelpMate.
MAC HELPMATE
In addition to the ability to perform many routine maintenance tasks, it can also be used to allow our consultants to observe and control your computer over the Internet to assist with technical support and training. It can also perform automated hourly diagnostics and notify our office if a potential problem is found. If you are interested in these last two services, please contact our office at 505.453.0479.
To install Mac HelpMate:
- Call our office at 505.453.0479 and we will email a cusomized version of Mac HelpMate to you.
- Once Mac HelpMate has been downloaded, open the enclosing folder and drag the Mac HelpMate application into your /Applications folder.
Using Mac HelpMate for Diagnostics and Repair:
- Launch Mac HelpMate.
- Click the Lock icon, then at the prompt, authenticate with an administrator user name and password. Then click the OK button.
- Click the Auto tab
- Configure the Auto window as shown below:

- Click the Now button to start running diagnostics and repair. In 5-30 minutes, your system will automatically restart.
When should your run Mac HelpMate?
- Before any system or application installation or update.
- After any system or application installation or update.
- At least once a month.
- As a first response to most computer problems.
Tags: mac helpmate, directory repair, remote access support