Certified Consultant Support
The MacXperts provides the very finest Macintosh consulting and service. Marc Mintz is New Mexico's only member of the Apple Consultants Network holding both ACHDS (Apple Certified Help Desk Specialist) and ACTC (Apple Certified Technical Coordinator) certification. He is the first nationally to receive both certifications in all versions of Mac OS X.On-Site and Remote
Home user, SOHO, small business, or large organization, The MacXperts is your consulting, support, and training solution!You don't need to pack up your computer and lug it into a service bay. The MacXperts come right to you. We service all of New Mexico, often with same-day service.
Remote Access Support
As a certified member of the Apple Consultants Network, you are assured your systems are in Xpert hands. But even better, as long as your Macintosh can boot and has Internet access, we can resolve most questions and problems immediately via our Remote Access Support system.To use our Remote Access Support, simply:
1. Download and install the Mac HelpMate utility.
2. Call The MacXperts 505.453.0479.
Once you provide authorization*, we can remotely login to your Macintosh, run advanced diagnostics, then find and resolve your problem. Usually within 30 minutes!
* Concerned over security? No worries! Mac HelpMate is programmed to only allow The MacXperts computer access, and only when you give the OK.